Cognitive Interviewing, Communication, & Influence  (2 Days)


Live Online Training
Thu 10/15/2020 - Fri 10/16/2020
8 AM - 5 PM Central
Class

Course description
This course introduces the art of cognitive interviewing using neuro-linguistic programming techniques. Students learn how to interview suspects, witnesses, and victims more effectively; and to observe brain-based deception behavior in both face-to-face and virtual communications. Topics include influence and persuasion with difficult witnesses and suspects, interpretation of body language for deceit and truthfulness, and best practices for testimony and reframing cross examination. The instructor breaks down foundational concepts pertaining to how the brain interprets and recalls information, providing an essential framework for more effective communication. There is a strong focus on communication in the courtroom, from testimony to building rapport to "reading" a jury.

Key concepts covered in this course include:
     • Neuro-linguistic programming
     • Interviewing
     • Communicating in the court
     • The digital age

Cancellation
All classes are subject to cancellation up to 45 days before the start of class if the minimum class registration threshold is not met.


  Lab Requirements

Live Online Training Computer Hardware Mandatory Requirements

Live online classes are a convenient way to take our traditional in-person, instructor-led training from your own computer. When attending these courses, you will receive the same presentations and hands-on practical exercises that you would in our in-person classes. As such, having proper computer hardware to complete the course is a must.

If your computer hardware does not meet the mandatory requirements listed below, your experience in taking the class will be less than ideal and may also impact other students while the instructors take time to troubleshoot hardware and software problems.

Mandatory Operating System Requirements
• Your computer must be running Microsoft Windows 10 or macOS v10.12 or later.
• Make sure your operating system is fully updated prior to class.
Smartphones and tablets are prohibited.

Mandatory Hardware Requirements
• A hard-wired, high-speed Internet connection is highly recommended. A wireless Internet connection may be sufficient; however, a wired connection will improve latency and buffering, and will also provide better connection speeds and stability overall.
Microphone and speakers. This is an interactive, live-training class and a microphone is required to interact with the instructor(s), ask questions, give answers, and provide insights to help enhance the overall class experience. We recommend a headset, headphones, or earbuds to eliminate feedback and echo when using your microphone.

Please have the following software installed prior to class:
• Download and install the Google Chrome web browser, if you do not already have it installed. It is the recommended web browser to launch our virtual lab environment.
• Download and install the Webex Chrome Extension, which is required to launch our live online training environment, Webex Training Center, and works hand-in-hand with the Webex Meetings application.

If you have any questions regarding the mandatory minimum hardware requirements, please contact liveonline@nw3c.org.

have any questions regarding the mandatory minimum hardware requirements, please contact liveonline@nw3c.org.

If you have any questions about this training, please email Training Support.

Supplemental Material

CICI About the Instructor

Class Fee: $399
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