Online Training User Support

For general information and questions about the registration process, cost of training, launching and completing modules, and accessing certificates, please reference our Frequently Asked Questions guide.

For the best experience with online training, we strongly recommend using Google Chrome, Microsoft Edge, or Mozilla Firefox internet browsers with the Flash plug-in enabled. To learn about system requirements and how to enable Flash, please reference our Frequently Asked Questions guide.

*Our online trainings are not fully compatible with Microsoft Internet Explorer 11 and users may experience issues with viewing and completing training.

If you didn’t find the information you were looking for or need additional assistance, please contact us at onlinelearning@nw3c.org