Online Training User Support

For general information and questions about the registration process, cost of training, launching and completing modules, and accessing certificates, please refer to our Frequently Asked Questions guide.

To ensure the highest compatibility and best user experience across a variety of devices and browsers, we recently updated our Flash-based courses to HTML 5.  

*Our online trainings are not fully compatible with Microsoft Internet Explorer 11 and users may experience issues with viewing and completing training. To ensure a secure session when logged into our website and taking our training, we strongly recommend using Google Chrome, Microsoft Edge, Mozilla Firefox, or Apple Safari.

If you didn’t find the information you were looking for or need additional assistance, please contact us at